πŸ“ž 1-888-332-7372 Suite 304, 700 Dorval Drive, Oakville, ON L6K 3V3 Mon–Fri 9am–7pm Β· Sat 10am–2pm
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Ontario Ministry of Health • Approved Provider

Ontario Bundled Care
Program — Oakville

Government-funded, hospital-coordinated physiotherapy after hip, knee, or shoulder replacement surgery. OHIP-covered rehabilitation at no cost to eligible patients — from hospital discharge to full recovery.

56 Ontario HospitalsParticipating in program
$0 Patient CostBilled to your hospital
9 in 10 ImprovedCIHI 2024–2025 data
56
Ontario hospitals participating
Ontario Physiotherapy Assoc.
9/10
Patients report improved outcomes
CIHI, 2024–25
35.8%
Hip replacements now day surgery
CIHI, 2024–25
$0
Out-of-pocket cost for patients
Billed to hospital
8
Covered physio sessions included
Per bundled episode
56+
Participating Ontario hospitals
Source: Ontario Physiotherapy Association
9 in 10
Patients improved 1 yr post-surgery
Source: CIHI CJRR Report, 2024–25
2 wks
Contact clinic within discharge
Source: Ministry of Health guideline

Virtual care available. As of April 2025, seven new FSCs were added to support virtual physiotherapy under the Ontario program.

Government-funded rehabilitation

What Is the Ontario
Bundled Care Program?

The Ontario Bundled Care Program is a provincial Ministry of Health initiative where hospitals partner with community physiotherapy clinics to provide coordinated, fully-funded post-surgical rehabilitation for patients undergoing joint replacement surgery.

Integrated care

Hospital surgeons, care coordinators, and your physiotherapist communicate throughout your recovery.

No paperwork for patients

RCP Health bills your hospital directly. You arrive, you rehab, you recover.

No referral required

Since 2024, patients can self-contact a participating clinic after discharge.

Step by step

How the Bundled Care Program Works

From your surgery date to your final physiotherapy session, here is exactly how the Ontario Bundled Care pathway works at RCP Health.

1

Surgery at hospital

You undergo your primary hip, knee, or shoulder replacement at a participating Ontario hospital.

2

Discharge referral

Your hospital case coordinator provides your Bundled Care package and a referral to a partnered clinic.

3

Book with RCP Health

Contact us within 2 weeks of discharge. We verify your eligibility and book your assessment.

4

Rehab program

Up to 8 covered sessions focused on strength, mobility, and home exercise. Virtual care available.

Surgical procedures covered

Conditions Commonly Covered Under Bundled Care

The Ontario Bundled Care Program covers three primary joint replacement procedures. All must be first-time (primary) surgeries at a participating Ontario hospital.

Total Hip Replacement

For patients with end-stage hip osteoarthritis, avascular necrosis, or rheumatoid arthritis. Post-surgical physio focuses on gait retraining, hip strengthening, and safe mobility.

Fully covered View Hip Pain & Rehab →

Total Knee Replacement

For patients with severe knee osteoarthritis or joint damage. Rehabilitation targets quadriceps re-activation, range of motion, swelling management, and stair function.

Fully covered View Knee Pain & Rehab →

Shoulder Replacement

For patients undergoing anterior or reverse total shoulder arthroplasty. Physio focuses on rotator cuff strengthening, shoulder mobility, and functional return to daily activities.

Fully covered View Shoulder Rehab →

Neurological Rehabilitation

RCP Health also provides neurological physiotherapy under expanding bundled pathways, supporting recovery from stroke, Parkinson's disease, and post-surgical neurological conditions.

Expanded pathway View Neuro Physiotherapy →

Arthritis & MSK Conditions

Osteoarthritis of the hip, knee, and shoulder is the leading indication for joint replacement. Our physiotherapists also address related MSK comorbidities during your Bundled Care program.

Associated care View Arthritis Treatment →

At-Home Rehabilitation

Patients who cannot travel to our clinic following surgery can receive the same Bundled Care physiotherapy program at home. We serve Oakville, Burlington, and Halton Region.

Home visits available View At-Home Physiotherapy →
What RCP Health delivers

Bundled Care Rehabilitation Services We Offer

Comprehensive, evidence-based post-surgical rehabilitation delivered by registered physiotherapists in our Oakville clinic, at your home, or virtually.

Physiotherapy

Evidence-based, one-on-one physiotherapy sessions targeting strength, mobility, pain management, and functional independence following your joint replacement surgery.

  • Post-surgical assessment and goal-setting
  • Progressive strength and mobility exercises
  • Manual therapy and joint mobilization
  • Gait retraining and stair training
  • Home exercise program design
  • Patient education on recovery milestones
View Physiotherapy Services →

Home-Based & Clinic-Based Care

Flexible delivery for your Bundled Care program — whether you prefer the fully-equipped clinic environment or require care in the comfort of your home.

  • In-clinic physiotherapy in Oakville
  • Home-based visits across Halton Region
  • Virtual physiotherapy (April 2025 FSCs)
  • Post-surgical home safety assessment
  • Assistive device and equipment review
  • Caregiver education and support
View At-Home Physiotherapy →

Neurological Rehabilitation

RCP Health partners with hospitals under Ontario's expanding neurological bundled care pathways, supporting patients with stroke, Parkinson's, and post-surgical neurological presentations.

  • Post-stroke rehabilitation physiotherapy
  • Parkinson's disease movement therapy
  • Balance and fall prevention programs
  • Neuroplasticity-based movement retraining
  • Cognitive-motor dual-task training
  • Coordination with neurology team
View Neurological Physiotherapy →
RCP Health as your care partner

Our Role in Ontario Bundled Care

RCP Health acts as your community rehabilitation partner — receiving hospital referrals, coordinating with your surgical team, and delivering your full physiotherapy program under the Bundled Care pathway.

01

Hospital Coordination

We liaise directly with your referring hospital, care coordinator, and surgeon. We receive your Bundled Care referral, confirm eligibility, and communicate your progress back to the hospital throughout your program.

02

Registered Physiotherapists Only

Every Bundled Care assessment and treatment at RCP Health is delivered by a College of Physiotherapists of Ontario (CPO) registered clinician with post-surgical rehabilitation experience.

03

Direct Billing to Hospital

We submit all billing directly to your referring hospital under the Bundled Care agreement. There is no paperwork, no insurance claims, and no cost for eligible patients.

04

Seamless Discharge-to-Recovery Pathway

We are committed to receiving patients within the recommended 2-week post-discharge window and providing the intensive early rehabilitation that evidence shows is critical to optimal outcomes.

Eligibility criteria

Who Qualifies & Who Does Not

Eligibility is determined by your surgery type, hospital, and Ontario residency status. Contact RCP Health if you are unsure — we will verify your eligibility at no cost.

+

Who qualifies

  • +
    Ontario resident with a valid OHIP health cardRequired for all publicly-funded physiotherapy in Ontario
  • +
    Primary (first-time) hip, knee, or shoulder replacementRevision or repeat replacement surgeries are excluded
  • +
    Surgery at a participating Ontario hospitalAll 56 Ontario joint replacement hospitals participate
  • +
    Hospital referral for post-surgical rehabilitationYour care coordinator provides this at discharge
  • +
    Within 12 months of overnight hospital stay or day surgeryUpdated 2024 — now includes outpatient day surgery
  • +
    Recipients of Ontario Works or ODSP (any age)Eligible regardless of surgical history under CPC program
x

Who does NOT qualify

  • x
    Revision (repeat or corrective) joint replacement surgeryOnly primary first-time replacements are covered
  • x
    Bilateral surgery — both joints at onceSimultaneous bilateral hip or knee replacement excluded
  • x
    Surgery outside Ontario or at a non-participating hospitalHospital must be enrolled in the provincial program
  • x
    Major surgical complications (e.g. stroke, heart attack during surgery)Medical stability required for community rehabilitation
  • x
    Non-Ontario residents without OHIP coveragePrivate pay options available — contact us to discuss
  • x
    Pre-surgical physiotherapy (prehabilitation)Bundled care begins post-discharge only

Not sure if you qualify? Contact RCP Health before your discharge and we will confirm your eligibility at no cost or obligation.

Why RCP Health

Why Choose RCP Health for Bundled Care Rehabilitation?

Oakville's trusted community rehabilitation partner for Ontario's Bundled Care Program — delivering expert post-surgical physiotherapy with measurable outcomes.

01

CPO-Registered Physiotherapists

Every Bundled Care session at RCP Health is delivered by a College of Physiotherapists of Ontario registered clinician with post-surgical rehabilitation specialization.

02

One-on-One Care Only

No assistants, no shared sessions. Every assessment and treatment is conducted entirely by a registered physiotherapist dedicated to your recovery.

03

Hospital-Integrated Coordination

We communicate directly with your surgical team and care coordinator — ensuring seamless information flow and a consistent, coordinated recovery plan.

04

Same-Week Appointments

We understand the urgency of post-surgical rehabilitation. We aim to book Bundled Care patients within 2 to 5 days of discharge referral.

05

Home and Virtual Care Available

Clinic, home-based, and virtual physiotherapy options are available — ensuring you can access your Bundled Care program regardless of mobility limitations.

06

20+ Years Post-Surgical Experience

Megha Malhotra and the RCP Health team bring over 20 years of musculoskeletal and post-surgical rehabilitation expertise to every patient.

Our hospital partnerships

Partner Hospitals for Our Bundled Care Services

RCP Health works with participating hospitals in the Halton Region and GTA West to receive Bundled Care referrals and provide post-discharge community rehabilitation.

Halton Healthcare

Oakville Trafalgar Memorial Hospital

Hip • Knee • Shoulder

Joseph Brant Hospital

Burlington, Halton Region

Hip • Knee • Shoulder

Trillium Health Partners

Mississauga Hospital and Credit Valley

Hip • Knee • Shoulder

William Osler Health System

Brampton Civic and Etobicoke General

Hip • Knee

Humber River Hospital

North York and Humber area

Hip • Knee • Shoulder

St. Joseph's Health Centre

Toronto

Hip • Knee

Referred from a different hospital? If your referring hospital is not listed above, contact RCP Health to confirm whether your referral is within our service area.

$0 out-of-pocket

Direct Billing & Coverage

Under the Ontario Bundled Care Program, physiotherapy is billed directly to your referring hospital. You pay nothing. No insurance forms. No receipts. No fees.

Billed to your hospital

All Bundled Care physiotherapy fees are submitted directly to the referring hospital under the program agreement.

No patient forms needed

We handle all billing administration. You simply attend your appointments and focus on recovering.

We verify your eligibility

Contact us with your hospital discharge documents and we will confirm coverage before your first session.

Home visits included

Home-based sessions are also covered under Bundled Care for eligible patients who cannot attend the clinic.

Also offer direct billing for extended health benefits

Outside the Bundled Care program, RCP Health also direct-bills Sun Life, Manulife, Green Shield, Blue Cross, Desjardins, WSIB, MVA/SABS, and 20+ other providers.

Book Assessment →
Common questions

Frequently Asked Questions About Ontario Bundled Care

Everything you need to know about eligibility, cost, and accessing Bundled Care physiotherapy at RCP Health in Oakville.

What is the Ontario Bundled Care Program?
The Ontario Bundled Care Program is a provincial initiative where hospitals partner with community physiotherapy clinics to provide coordinated, government-funded rehabilitation after eligible joint replacement surgeries. The funding follows the patient, meaning physiotherapy is covered at no cost to you.
Is there any cost to the patient for Bundled Care physiotherapy?
No. Bundled Care physiotherapy is billed directly to your referring hospital. There is zero out-of-pocket cost to eligible patients. No private insurance is required.
How do I access the Bundled Care Program at RCP Health?
Your hospital case coordinator will provide a care package upon discharge. Contact RCP Health within two weeks of discharge to schedule your first assessment. No additional doctor referral is required.
How many physiotherapy sessions are covered under Bundled Care?
The program covers an initial assessment plus up to 8 treatment sessions focused on improving mobility, strength, and function through evidence-based exercise therapy.
Can I receive Bundled Care physiotherapy at home?
Yes. RCP Health offers home-based physiotherapy for eligible Bundled Care patients who have difficulty travelling to the clinic. Our registered physiotherapists serve Oakville, Burlington, and Halton Region.
Does RCP Health accept Bundled Care referrals from all Ontario hospitals?
RCP Health partners with participating hospitals in the Halton and GTA West region. If you have received a Bundled Care referral, contact us to confirm eligibility and book your first appointment.
Who does NOT qualify for the Ontario Bundled Care Program?
Patients who had revision surgery, bilateral surgery, surgeries at non-participating hospitals, or surgeries outside Ontario do not qualify. Patients with major surgical complications may also be ineligible.
What is the difference between Bundled Care and the Community Physiotherapy Clinic Program?
Bundled Care is funded by the hospital and is specific to post-joint-replacement rehabilitation. The CPC Program is a separate OHIP-funded program for patients discharged from hospital or on Ontario Works or ODSP. Both programs are available at RCP Health.

Ready to start your Bundled Care recovery?

Contact RCP Health within 2 weeks of discharge • $0 cost to eligible patients • Same-week appointments available • Clinic, home, and virtual options

No referral needed OHIP-covered for eligible patients Registered physiotherapists only Suite 304, 700 Dorval Drive, Oakville